Privacy Policy

This Privacy Policy explains how we at DataTracks collect, use, retain and disclose Personal Data collected from you on our website

WHO WE ARE

DataTracks is a global leader in the preparation of financial statements in XBRL and iXBRL formats for filing with regulators across the globe. DataTracks provides a SaaS platform helping enterprises in preparing compliance reports and management reports. We constantly update our technology to suit our customer’s needs. Some of the reasons why we are preferred by you

Over 14 years’ experience in XBRL technology working with regulators like SEC in the US, HMRC in the UK, Revenue in Ireland, ACRA in Singapore, MCA in India, CIPC in South Africa and various EU regulators like EBA, EIOPA and ESMA. You can find more about us at https://www.datatracks.com/about-us/

OUR COMMITMENT

Our information handling practices are continually reviewed to ensure that they comply with the applicable privacy Laws of Unites States of America.

Information Collection

We collect your Personal Data in the following ways on our website:

  1. Through information provided by you when you visit our website
    1. You fill up our ‘Contact Us’ form and submit Your Name, Your Email, Your City, Your Country, Phone number
    2. You fill up our ‘Subscribe by Email’ Form and submit your Name and Email Address
    3. You fill up our ’Request a Quote’ Form and submit your Name, Phone, Email Address, Company name
    4. You connect to us on call where we collect your Phone Number, Name and Email Address to contact you back
    5. You connect to us by sending us emails where we collect your Name and Email Address to contact you back
    6. You chat with us using ‘Freshchat (Live chat support tool)’ or any other similar tool where we collect your attachments
    7. You submit your resume by emailing it to specified email address
  1. Through cookies on our website

The cookies collect information about you when you visit website. For more information about cookies, please refer to the ‘Cookies Information’ section on this Policy.

Information Purpose & Usage

We use the collected Personal Data for:

  1. Providing you our Solutions and/or Services
  2. Contacting you for providing our Solutions and/or Services
  3. Answering your queries or technical issues or complaints
  4. Tracking your activities on our website
  5. Providing you with the Marketing Material in case you have opted for
  6. Sending you updates about our blog
  7. Recruitment purposes

We retain and use your Personal Data as long as it is necessary for fulfilment of the respective purposes as specified in this section.

Choice & Consent

Every page that collects Personal Data from you, states the purpose of collection of information. If you agree to the purpose, you can provide your information and thus give your consent to us to use the information provided for the stated purpose.

If, at any point, we decide to use your Personal Data for a different purpose, we will notify you and obtain your consent.

You can withdraw your consent at any point in time by reaching out to us at the details mentioned in the ‘Contact Us’ section. Consequences of withdrawal will be communicated to you on contacting us and on your agreement; your request for withdrawal will be processed.

Cookie Information

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

What type of Cookies does DataTracks use?

The following type of cookies are used on DataTracks website

Necessary cookies These are cookies that are strictly necessary for the operation of a website. Without these cookies, this website won’t work properly.
Session cookies Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Performance cookies These are cookies which are set up to improve the functionality of the website. These cookies tell us how you and our other customers use our website.
Analytics Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘_ga’ cookie.

 

You can find more detailed information about cookies and adjusting your browser settings to refuse the use of cookies by visiting http://www.allaboutcookies.org/manage-cookies/.

DataTracks also uses third party cookies which are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Disclosure

We will not disclose your personal data to any non-affiliated third parties if you have opted out of such disclosures. We use Cloud services to store your Personal Data that you provide us on our website. Cloud Services provides services to us under extremely strict confidentiality agreements and do not have any independent right to share this information with any entity without our permission.

Personal Data collected from you will not be disclosed without your consent. Exception to this is when such disclosure is necessary for compliance to any legal and/or law enforcement obligations. We will do so after following necessary due processes.

We will make every effort, where possible, that such mandated disclosures are communicated to you.

On your request, DataTracks shall provide you with details of all the parties with whom your Personal Data is being disclosed along with details of the Personal Data that is being disclosed, at no additional cost. For all such requests contact grievance officer at contact details provided in ‘Contact Us’ section of this Privacy Policy. This request may be made no more than once per calendar year.

Access & Correction

You can update or correct your Personal Data collected from you, by calling support contact number available on our website.

Data Security

We are committed to protecting your Personal Data in our custody.

We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion.

Data Transfer

As a global company, we strive to provide you with access to the highest-quality solutions and services wherever you are. To do this, we may transfer your Personal Data outside US. Although the data protection laws of these countries may be less stringent than those in your own, DataTracks will take appropriate steps to ensure your personal data is handled as described in this Online Privacy Policy.

Links to other websites

Our Website has links that redirects you to our social networking pages of Facebook, Twitter, LinkedIn, Google +. These pages are hosted on social networking sites that are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Children’s Privacy

Our website is not designed to be used by children aged below 13. Personal Data of children will not be knowingly collected by us. If we learn that we have collected Personal Data from a child under age thirteen (13), we will delete such information as quickly as possible.

Direct Marketing

We may also use your information to provide you with details about DataTracks products and services. Direct marketing is in our legitimate interests continually to evaluate, develop or improve our products as well as the experiences of users of our services and products. We may send you marketing messages by post, email, telephone, SMS, Mobile / Web Push Notification, Social Media, automated voice calls, and secured text messages using external service providers. You can change your mind on how you receive marketing messages or choose to stop receiving them at any time.

Notification of Changes

We reserve the right to amend this Privacy Policy at any time. We will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your Personal Data will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

If at any point, we decide to use Personal Data in a manner different from that stated at the time it was collected, we will notify you. You will have a choice as to whether or not we use your Personal Data in this different manner. We will only use Personal Data in accordance with use specified in ‘Information Purpose and Usage’ Section of this Privacy Policy.

Contact Us

For any further queries and complaints related to privacy, you could reach us at:

DataTracks Global Private Limited, Singapore
“Kalpataru Myrtle”, 11th Floor, MYP Towers
9 Battery Road, 049910, Singapore

Email: inquiry@datatracks.com

Your queries will be addressed within one month of receipt of such requests. In case of any delay in addressing such requests, the delay will be communicated to you within a month of receipt of request.