Terms of Use
Governance
Privacy Policy
Cookie Policy
Table of Contents:
Terms of Use

Terms of Use

Welcome to DataTracks. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you in relation to this website. The term “We” refers to the owners of this website; the term “You” refers to the users of this website.

  • All content on this website (except those belonging to a third party) are the property of DataTracks. You cannot use such content for any purpose without the approval of DataTracks.
  • You cannot provide a link to this website without the consent of DataTracks.
  • All content and software are provided on an “as is” basis without any representation of fitness for any purpose. You are responsible to ensure that any content or software you access in this site is fit for your purposes. DataTracks disclaims all warranties including the implied warranty of merchantability or the warranty that functions contained on this site will be uninterrupted or error-free or that defects will be corrected. There is no guarantee that information contained here is accurate, reliable complete and timely. This site may contain errors that may get corrected any time. There is no guarantee that this site would be kept updated on a continuing basis.
  • Any reliance you place on the information provided in this site is at your own risk. You agree that DataTracks, its subsidiaries and its affiliates will not be liable for any consequential, incidental, special, or indirect damage (including loss of profits) related to the site or its materials including but not limited to damages that result from inconvenience, delay or loss of the use of the site.
  • We may modify the website, its features, our offerings or prices at any time.
  • Any software available for download via the Site is the copyrighted work of DataTracks and/or its licensors or its subsidiaries or its affiliates. Use of such software is governed by the terms of the end user license agreement/Subscription Agreement/Subscription Order that accompanies or is included with the software. Downloading, installing, and/or using any such software indicates your acceptance of the terms of such end user license agreement/ Subscription Agreement/Subscription Order.
  • You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. Specifically you must not use our website
  • For fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
  • To send, use or resue any material that is illegal, offensice, abusive, indecent, defamotory, obscene or menacing; or in breac of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
  • To cause annoyance, inconvenience or needless anxiety
  • To copy any or all photos, media, wordings or content for self or commercial usage or for distribution to 3rd party
  • To alter / deface DataTracks web site
  • You understand that you are responsible for all electronic communications and content sent from your computer to us.
  • You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login. You agree to immediately notify us of any unauthorised use or your registration, user account or password. You need to take immediate steps to change the password or deactivate your account.
  • We use the words joint venture, partnership and partner to convey a relationship involving common activities and interests. These should not be construed as precise legal relationships.
  • We may have provided third party content on this website for the informational purpose. Please do not construe this as an endorsement of such content or a recommendation. We do not guarantee the accuracy, completeness of such content. Please exercise due care before you act on the basis of such content. We are not responsible for your actions.
  • You may get directed to an external website while browsing this website based on any links. We are not responsible for the contents of any such external websites you get directed to. Any links we provide should not be misconstrued as an endorsement or a recommendation.
  • We do not guarantee that this site will be free of any computer virus or harmful components. Please take suitable precautions.
  • You agree to indemnify and hold us harmless, our parent, our subsidiaries, affiliates, related parties, officers, directors, employees, from any claim or demand, including reasonable attorney’s fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this website, your violation of this Terms of Use or any other violation of the rights of another person or party.
  • You are responsible for any costs/losses incurred by DataTracks that are attributable to any action taken by you while using this website in violation of these terms and conditions.
  • We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. You further agree that DataTracks, its subsidiaries and its affiliates will not be liable for any loss resulting from a cause over which DataTracks, its subsidiaries or its affiliates do not have direct control, including but not limited to the failure of electronic or mechanical equipment or communication lines, telephone or other similar problems, unauthorized access, theft, operator errors, earthquakes, floods and strikes or other such problems.
  • If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. The failure to assert any right under this Terms of Use shall not be considered as a waiver of any other rights and that right will remain in full force and effect.
  • Any claim against us must be made within one year from the cause of such action.
  • By accessing this website and using the facilities and/or services offered through this website, you agree that United Kingdom law shall govern such access and the provision of such facilities and/or services and you agree to submit to the exclusive jurisdiction of the England and Wales courts
  • This constitutes the entire set of terms for the usage of this site. If any part of these terms is invalid, such invalid part shall be ignored and the remainder construed as valid and applicable.

This document was last updated on 01 April 2025.

UK Governance

Code Of Conduct

General

DataTracks is committed to uphold the highest standards of conduct. The standards, improved from time to time, apply to DataTracks, its directors, officers and employees.

The standards are not exhaustive. The underlying principle of high standards applies to all issues even if they are not covered specifically in the standards. DataTracks CEO or directors can be contacted to get answers for any questions relating to these standards.

Directors, Officers and Employees are expected to bring all violations to the attention of any non executive member of the Board of Directors. Please send emails to CEO.

Corporate Citizenship

DataTracks shall be a good corporate citizen and shall comply with the letter and spirit of all laws governing its operations conduct its affairs in accordance with best moral, professional, legal and ethical standards.

Fair Dealing

DataTracks shall deal with customers, suppliers, government, employees, competitors and community in a fair manner with honesty, integrity and ethics. DataTracks shall not strive to take unfair advantage through any unfair practice.

Fair Behaviour in Market Place

DataTracks intends to be competitive in adding value to its customers in the market place. However, DataTracks shall be lawful and fair while being competitive. DataTracks shall not indulge in violating laws applicable to competitive behaviour. DataTracks shall not indulge in securing competitive advantage through illegal or unlawful means. Collection of intelligence about competition shall be through lawful means alone.

DataTracks respects the intellectual property rights of its customers, suppliers and competitors fully. DataTracks behaviour in respecting intellectual property rights shall strive to comply with laws that apply to its principal market, the United Kingdom in addition to the laws that apply to its operations.

Equal Opportunity Employer

DataTracks is an equal opportunity employer. DataTracks shall not discriminate on the basis of gender, nationality, race, colour, religion, marital status or age. DataTracks believes diversity of people in the company adds value to the business. Hiring, promotion and compensation decisions shall be entirely based on fitment, appropriateness to work demands and market conditions alone.

Health and Safety

DataTracks shall strive to provide and maintain a safe and healthy work environment. Compliance with all health and safety related law and regulation is a minimum commitment. DataTracks expects its directors; officers and employees to be aware of the health and safety policies and practices and help all customers, contractors, and visitors comply with these policies and practices while in DataTracks premises or while working on behalf of DataTracks. DataTracks directors, officers, employees and contractors designated to work in customer or supplier environments shall comply with the health and safety policies and practices in force in such environments. All accidents, however minor, are reportable to HR.

Environment

DataTracks cherishes the need to keep our environment sustained for the future. DataTracks shall comply with all laws and regulations relating to protection of Environment. DataTracks shall be prompt in responding to any threats to environment. DataTracks shall co-operate to the maximum extent with the Community in protecting the environment. DataTracks shall comply with all record keeping and reporting obligations.

Financial Integrity and Reporting

DataTracks shall maintain its accounts and report financial results in a true and fair manner consistent with applicable financial standards. DataTracks shall maintain sufficient business and reporting controls consistent with its size to protect stockholders’ interest. DataTracks will not falsify records or reports.

Improper or Questionable Payments

DataTracks shall not make improper or questionable payments of company funds to anyone for obtaining or retaining business or securing any improper advantage.

Political and Charitable Contributions

DataTracks shall not fund or support any specific political party or candidate for political office. DataTracks assets shall not be used for any political campaigns. DataTracks will not interfere with the employees’ right to have their own views on politics. Use of DataTracks name to endorse a charitable organization or event is not permitted without the prior approval of the Board.

Government Inquiries

DataTracks is committed to fairness, honesty and integrity in dealing with the government and regulatory agencies with which we interact.

DataTracks and its employees, agents and contractors must cooperate with appropriate government inquiries and investigations. However, it is important to protect the legal rights of DataTracks with respect to its confidential information. No financial information may be disclosed without the prior approval of the Chief Executive Officer.

Conflicts of Interest

DataTracks expects its directors, officers and employees to have no conflict of interest in their dealings on behalf of DataTracks, in their dealings in the market place or in their dealings with each other. In the unfortunate event of a conflict of interest arising, directors, officers and employees are expected to disclose such a conflict immediately to the CEO and an independent director.

Conflicts of interest arise, among other instances, when a director, officer or employee competes with DataTracks business while being engaged with DataTracks directly or indirectly converts DataTracks business opportunity into a personal opportunity for him/her or relatives, uses privileged information received in the course of business for personal gain, uses business assets/property for personal purposes, uses business hours for unrelated purposes, receives improper personal benefits due to his/her position in DataTracks accepts gifts or value from anyone dealing with DataTracks or from a competitor, owns a material interest in any competitor, customer, supplier (<2% shareholding in a public company is not considered material) is unable to act in DataTracks best interest because of conflicts with private interests.

Confidentiality

All confidential or proprietary information received in the course of business from customers and suppliers are to be treated confidential and protected against disclosure and improper use.

Every director, officer and employee of DataTracks shall enter into a legally enforceable “covenant to not disclose confidential information”. This obligation shall survive the termination of the engagement with DataTracks.

DataTracks shall not forgive wilful disclosure of confidential information and shall pursue maximum legal remedy and punishment for wilful disclosure. DataTracks shall have in place systems and policies to prevent unauthorised access to premises, systems and data and to prevent unauthorised recording or copying of data.

Every director, officer and employee shall respect these policies to the fullest extent in letter and spirit. Information already available in public domain or known prior to disclosure by customer is not considered confidential or proprietary. Disclosure under compulsion from law is not a violation of this covenant.

Sexual Harassment

Sexual harassment includes deliberate or repeated unsolicited verbal comments, gestures or physical contact of a sexual nature including unwelcome sexual advances, requests for sexual favours and other verbal of physical contact of a sexual nature when submission to such conduct is expected explicitly or implicitly for hiring, promotion, compensation and other employment decisions or for a non hostile work environment. Every director, officer, employee shall ensure such a conduct is avoided. All complaints shall be handled in a timely, confidential and independent manner.

Use of Business Assets

Every director, officer, employee shall safeguard and protect all assets, including intangible assets, of DataTracks in their individual or collective custody. Such assets shall not be used for any unrelated purposes or any personal benefits/purposes. Funds taken from DataTracks shall be properly accounted for. Personal expenses or payments shall not be claimed as or treated as business expenses. DataTracks technology assets are to be used exclusively for the purposes of DataTracks business. Unauthorised access, use or extraction of data is prohibited. Access to internet is restricted to business purposes. All inward/outward communication through business assets, all data held in business assets are exclusively the property of DataTracks and are subject to being monitored for appropriateness.

DataTracks prohibits use of unauthorised or pirated software. All software installed on business assets should be legally usable by DataTracks. Unauthorised installation of software is prohibited.

Intellectual Property

DataTracks expects its directors, officers and employees to help develop and protect its intellectual property. All work/product employees created by directors, officers or employees while in employment are the exclusive property of DataTracks.

Personal Relationship and Activities

DataTracks cherishes professionalism and objectivity. Employees are discouraged from having personal relationship (other than simple friendship) with anyone who is:

  • employed by DataTracks and reporting to them
  • dealing with DataTracks as a customer or supplier through them

DataTracks employees, while free to pursue their views as citizens, are expected to not bring harm to DataTracks or its customers’ reputation or image through their non employment activity. DataTracks reserves the right to determine whether any act is likely to harm reputation or image.

Internet, Email and Voice Communication

DataTracks employees must exercise good judgment and act in a professional manner in communicating with outsiders (through letters, telephone conversations, voice mails, emails, chats, postings etc.) whenever they communicate on behalf of DataTracks or its customers or whenever they communicate using a legitimately provided address of DataTracks or its customers or whenever they communicate using the premises/technology assets of DataTracks or its customers. All communication from DataTracks premises/assets or on behalf of DataTracks (or its customers) is DataTracks property.

Drug and Alcohol Abuse

Substance abuse, including manufacture, sale or use of controlled substances in DataTracks premises or while on DataTracks business is prohibited.

Exclusivity of Employment

Employment as Whole time director, officer or employee with DataTracks is full time. Acceptance of other employments while with DataTracks is prohibited unless waived in writing a priority.

Transactions with Related Parties

Dealing with relatives or self on behalf of DataTracks is prohibited. Relatives include spouse, siblings, children, parents, grandparents, grandchildren, aunts, uncles, nieces, nephews, cousins, step relationships, and in-laws. If such a deal is unavoidable, in each such instance, prior written approval must be taken from the Board of Directors and the CFO.

Privacy Policy

This Notice explains how we at DataTracks collect, use, retain and disclose Personal Data collected from you on our website.

Who we are

At DataTracks we assist our clients in preparing error-free regulatory reports, on time and with minimal effort.

We prepare more than 14,000 XBRL statements annually for filing with regulators such as SEC in the United States, HMRC in the United Kingdom, Revenue in Ireland, ACRA in Singapore, MCA in India and EU regulators such as ESMA, EBA and EIOPA.

Honed by over 20 years of experience in preparing more than 450,000 compliance reports in XBRL, XML, iXBRL formats, our solutions and services are designed to assure quality, reliability, security, and ease of use.

You can find more about us at www.datatracks.com/about-us

We are the data controller for the information we get from you on your visit to our website.

Our Commitment

Our information handling practices are continually reviewed to ensure that they comply with the European Union General Data Protection Regulation (GDPR), 2018 and United Kingdom Data Protection Act, 2018 as well as the Digital Personal Data Protection Act (DPDPA).

Information Collection

We collect your Personal Data in the following ways on our website:

1. Through information provided by you when you visit our website

  • You fill up our ‘Request a Quote’ form and submit your Name, Email Address, Contact Number.
  • You fill up our ‘Contact Us’ Form and submit your Name, Email Address, Country, Phone Number, Company.
  • You chat with us using the Zoho chat software, we collect your Session ID, Name, Email Address, Phone Number.
  • When you connect with us on call, we collect your Phone Number, Name and Email Address to contact you back.
  • When you connect with us by sending us emails, we collect your Name and Email Address to contact you back.

2. Through information provided by you while registering

  • You fill up our Registration Form and submit your Username, Password, Your Name, Email Address, Organization Name, Street Address, City, Post Code, Country, and Telephone Number.
  • You agree to receive our marketing material through emails by checking the checkbox on registration form showing message, “I am happy to receive marketing material for related services from DataTracks or its associates”.

3. Through information provided by you as a registered user of our website

  • You upload files that contains Personal Information of the Shareholders of the companies or entities, that is, Name, Age, Residential Address.

4. Through log files

  • As registered user when you access our website, we collect your Username, Page accessed by you and your Access Time Stamp.Through cookies on our website

Through cookies on our website

  • The cookies collect information about you when you visit our website. For more information about cookies, please refer to the ‘Cookies & Trackers Information’ section on this Notice.

Information Purpose & Usage

We use the collected Personal Data for:

  • Providing you our iXBRL Service
  • Contacting you for providing our Solutions and/or Services
  • Providing you with the Marketing Material that you have opted for
  • Answering your queries or technical issues or complaints
  • Tracking your activities on our website as our registered user
  • To evaluate, develop and improve our products and services
  • For market and product analysis and market research
  • To send you information about our other products or services which may be of interest to you

We retain and use your Personal Data as long as it is necessary for fulfilment of the respective purposes as specified in this section.

Lawful Bases of Processing your Personal Data

We process your Personal Data by relying on one or more of the following lawful bases:

  • You have explicitly agreed to/consented to us processing your Personal Data for a specific reason such as direct marketing.
  • The processing is necessary for the performance of the contract we have with you or to take steps to enter into a contract with you.
  • The processing is necessary for compliance with a legal obligation we have.
  • The processing is necessary for the purposes of a legitimate interest pursued by us such as marketing, product analysis and market research.

On our website, every page that collects Personal Data from you, states the purpose of collection of information. If you agree to the purpose, you can provide your information and thus give your consent to us to use the information provided for the stated purpose.

If, at any point, we decide to use your Personal Data for a different purpose, we will notify you and obtain your consent.

You can withdraw your consent at any point in time by reaching out to us at the details mentioned in the ‘Contact Us’ section. Consequences of withdrawal will be communicated to you on contacting us and on your agreement, your request for withdrawal will be processed.

Cookies & Trackers Information

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

Most web browsers allow you some control of cookies through browser settings.

Outlined below are the categories of cookies along with a description of what they are used for.

Necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Statistics Cookies They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Preferences cookies These are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region).
Marketing cookies These cookies record users’ visits to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors interests.

We may also use trackers on our website and other digital properties to collect data about you.

To know more about website cookies visit – https://www.datatracks.com/cookie-policy/

Disclosure

We use services of A2hosting, IBM Softlayer and similar Cloud Computing companies to store your personal information that you provide us on our website. These companies provide service to us under extremely strict confidentiality agreements and do not have any independent right to share this information.

We use ‘PayPal’ and ‘WorldPay’ as payment gateway to facilitate payment and process your order.

Personal Information collected from you will not be disclosed without your consent. Exception to this is when such disclosure is necessary for compliance to any legal and/or law enforcement obligations. We will do so after following necessary due processes.

We will make every effort, where possible, that such mandated disclosures are communicated to you.

Data Security

We are committed to protecting your Personal Data in our custody.

We take reasonable steps to ensure appropriate physical, technical, and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion.

Data Transfer

Where DataTracks processes data on behalf of you it shall comply with the GDPR and DPA requirements.

Data processing is essential for the services provided to you and is carried outside the UK, i.e., in India and you have agreed to it through the agreements signed by you.

DataTracks further acknowledges that it imposes the same obligations on our Group Companies outside the UK, as those which are imposed on the Company under the GDPR and DPA.

Click here to obtain a copy of the security and safeguards document. For more information, Click here to Contact Us

Our website has links to third-party websites. We will not be held responsible for compliance with data protection requirements or the content of such websites.

Children’s Privacy

Our website is not designed to be used by children aged below 18. Personal Data of children will not be knowingly collected by us.

Notification of Changes

We reserve the right to amend this Privacy Notice at any time. We will update our Privacy Notice with a new effective date stated at the beginning of it. Our processing of your Personal Data will be governed by the practices set out in that new version of the Privacy Notice from its effective date onwards.

Rights provided to you under GDPR and DPA

In case you are accessing the website from within the UK, we are committed to providing you with the following additional rights which you can exercise:

Rights under GDPR and DPAHow we facilitate your rights
Right to be informed

We aid this right to you through our Privacy Notice.

Our Privacy Notice communicates how we handle your Personal Information collected through our website. For any further information, feel free to contact us.

Right of accessYou can contact us to get access to your Personal Information along with information regarding its purpose, disclosure, categories of Personal Data, storage period, source of collection of Personal Information, confirmation whether or not they are being processed.
Right to rectification

As a registered user of our website, you can rectify your details anytime by accessing your account and editing the profile details.

As a visitor, you can call on the support contact number available on our website to get the information corrected.

Right to erasureYou can contact us to get your Personal Information deleted or erased.
Right to restriction of processing

You can contact us and request restriction of further processing in case:

1. You contest the accuracy of Personal Information provided to us and you would like to restrict its processing for a period enabling us to verify the Personal Information.

You think the processing of Personal Information is unlawful and request restriction instead of deletion.

Right to data portabilityYou can contact us to get your Personal Information in a structured, machine-readable format and if you want, can have it transmitted to another organisation.
Right to objectThe information provided by you can be used for direct marketing purposes. You can choose to stop receiving them at any time by contacting us or choosing Unsubscribe option in emails sent to you.
Right to not be subject to Automated decision-making, including profilingWe do not process your Personal Information for automated decision-making including profiling.
Right to lodge a complaint with the Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of an alleged infringement of the General Data Protection Regulation.

For the purposes of the UK, the supervisory authority is the Information Commissioner’s Office (ICO), the contact details of which are available at: https://ico.org.uk/global/contact-us/

We will verify your identity when you exercise these rights. For exercising your rights and getting information about any limitations which apply on them, you can reach out to us at the contact details given below.

Contact Us

For any further queries and complaints related to Privacy, or exercising your rights under GDPR and DPA, you could reach us at:

Name : Viswanath Subramanian
Email ID : cfo@datatracks.com
Contact Number : +44 (20) 3608 8035
DTracks Pty Ltd
Belgrave House, 39-43 Monument Hill,
Weybridge, Surrey, KT13 8RN
United Kingdom

Your queries will be addressed within one month of receipt. If more time is needed due to complexity or volume, we will inform you of the delay and the reasons for it within that initial one-month period.

This document was last updated on 01 April 2025.