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Terms of Use
Governance
Privacy Policy
Cookie Policy
Table of Contents:
Malaysia - Terms of Use

Malaysia - Terms of Use

Welcome to DataTracks. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you in relation to this website. The term “We” refers to the owners of this website; the term “You” refers to the users of this website.

  • All content on this website (except those belonging to a third party) are the property of DataTracks. You cannot use such content for any purpose without the approval of DataTracks.
  • You cannot provide a link to this website without the consent of DataTracks.
  • All content and software are provided on an “as is” basis without any representation of fitness for any purpose. You are responsible to ensure that any content or software you access in this site is fit for your purposes. DataTracks disclaims all warranties including the implied warranty of merchantability or the warranty that functions contained on this site will be uninterrupted or error-free or that defects will be corrected. There is no guarantee that information contained here is accurate, reliable complete and timely. This site may contain errors that may get corrected any time. There is no guarantee that this site would be kept updated on a continuing basis.
  • Any reliance you place on the information provided in this site is at your own risk. You agree that DataTracks, its subsidiaries and its affiliates will not be liable for any consequential, incidental, special, or indirect damage (including loss of profits) related to the site or its materials including but not limited to damages that result from inconvenience, delay or loss of the use of the site.
  • We may modify the website, its features, our offerings or prices at any time.
  • Any software available for download via the Site is the copyrighted work of DataTracks and/or its licensors or its subsidiaries or its affiliates. Use of such software is governed by the terms of the end user license agreement/Subscription Agreement/Subscription Order that accompanies or is included with the software. Downloading, installing, and/or using any such software indicates your acceptance of the terms of such end user license agreement/ Subscription Agreement/Subscription Order.
  • You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. Specificallt you must not use the website for:
  • You understand that you are responsible for all electronic communications and content sent from your computer to us.
  • You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login. You agree to immediately notify us of any unauthorised use or your registration, user account or password. You need to take immediate steps to change the password or deactivate your account.
  • We use the words joint venture, partnership and partner to convey a relationship involving common activities and interests. These should not be construed as precise legal relationships.
  • We may have provided third party content on this website for the informational purpose. Please do not construe this as an endorsement of such content or a recommendation. We do not guarantee the accuracy, completeness of such content. Please exercise due care before you act on the basis of such content. We are not responsible for your actions.
  • We may have provided third party content on this website for the informational purpose. Please do not construe this as an endorsement of such content or a recommendation. We do not guarantee the accuracy, completeness of such content. Please exercise due care before you act on the basis of such content. We are not responsible for your actions.
  • You may get directed to an external website while browsing this website based on any links. We are not responsible for the contents of any such external websites you get directed to. Any links we provide should not be misconstrued as an endorsement or a recommendation.
  • We do not guarantee that this site will be free of any computer virus or harmful components. Please take suitable precautions.
  • You agree to indemnify and hold us harmless, our parent, our subsidiaries, affiliates, related parties, officers, directors, employees, from any claim or demand, including reasonable attorney’s fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this website, your violation of this Terms of Use or any other violation of the rights of another person or party.
  • You are responsible for any costs/losses incurred by DataTracks that are attributable to any action taken by you while using this website in violation of these terms and conditions.
  • We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. You further agree that DataTracks, its subsidiaries and its affiliates will not be liable for any loss resulting from a cause over which DataTracks, its subsidiaries or its affiliates do not have direct control, including but not limited to the failure of electronic or mechanical equipment or communication lines, telephone or other similar problems, unauthorized access, theft, operator errors, earthquakes, floods and strikes or other such problems.
  • If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. The failure to assert any right under this Terms of Use shall not be considered as a waiver of any other rights and that right will remain in full force and effect.
  • Any claim against us must be made within one year from the cause of such action.
  • By accessing this website and using the facilities and/or services offered through this website, you agree that Malaysia law shall govern such access and the provision of such facilities and/or services, and you agree to submit to the exclusive jurisdiction of the Malaysia courts
  • This constitutes the entire set of terms for the usage of this site. If any part of these terms is invalid, such invalid part shall be ignored and the remainder construed as valid and applicable.
  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
  • to cause annoyance, inconvenience or needless anxiety
  • to copy any or all photos, media, wordings or content for self or commercial usage or for distribution to 3rd party
  • to alter / deface DataTracks web site

This document was last updated on 01 April 2025.

Malaysia - Governance

General

DataTracks is committed to uphold the highest standards of conduct. The standards, improved from time to time, apply to DataTracks, its directors, officers and employees.

The standards are not exhaustive. The underlying principle of high standards applies to all issues even if they are not covered specifically in the standards. DataTracks CEO or directors can be contacted to get answers for any questions relating to these standards.

Directors, Officers and Employees are expected to bring all violations to the attention of any non-executive member of the Board of Directors. Please send emails to CEO.

Corporate Citizenship

DataTracks shall be a good corporate citizen and shall comply with the letter and spirit of all laws governing its operations conduct its affairs in accordance with best moral, professional, legal and ethical standards.

Fair Dealing

DataTracks shall deal with customers, suppliers, government, employees, competitors and community in a fair manner with honesty, integrity and ethics. DataTracks shall not strive to take unfair advantage through any unfair practice.

Fair Behaviour in Market Place

DataTracks intends to be competitive in adding value to its customers in the market place. However, DataTracks shall be lawful and fair while being competitive. DataTracks shall not indulge in violating laws applicable to competitive behaviour. DataTracks shall not indulge in securing competitive advantage through illegal or unlawful means. Collection of intelligence about competition shall be through lawful means alone.

DataTracks respects the intellectual property rights of its customers, suppliers and competitors fully. DataTracks behaviour in respecting intellectual property rights shall strive to comply with laws that apply to South Africa, in addition to the laws that apply to its operations.

Equal Opportunity Employer

DataTracks is an equal opportunity employer. DataTracks shall not discriminate on the basis of gender, nationality, race, colour, religion, marital status or age. DataTracks believes diversity of people in the company adds value to the business. Hiring, promotion and compensation decisions shall be entirely based on fitment, appropriateness to work demands and market conditions alone.

Health and Safety

DataTracks shall strive to provide and maintain a safe and healthy work environment. Compliance with all health and safety related law and regulation is a minimum commitment. DataTracks expects its directors; officers and employees to be aware of the health and safety policies and practices and help all customers, contractors, and visitors comply with these policies and practices while in DataTracks premises or while working on behalf of DataTracks. DataTracks directors, officers, employees and contractors designated to work in customer or supplier environments shall comply with the health and safety policies and practices in force in such environments. All accidents, however minor, are reportable to HR.

Environment

DataTracks cherishes the need to keep our environment sustained for the future. DataTracks shall comply with all laws and regulations relating to protection of Environment. DataTracks shall be prompt in responding to any threats to environment. DataTracks shall co-operate to the maximum extent with the Community in protecting the environment. DataTracks shall comply with all record keeping and reporting obligations.

Financial Integrity and Reporting

DataTracks shall maintain its accounts and report financial results in a true and fair manner consistent with applicable financial standards. DataTracks shall maintain sufficient business and reporting controls consistent with its size to protect stockholders’ interest. DataTracks will not falsify records or reports.

Improper or Questionable Payments

DataTracks shall not make improper or questionable payments of company funds to anyone for obtaining or retaining business or securing any improper advantage.

Political and Charitable Contributions

DataTracks shall not fund or support any specific political party or candidate for political office. DataTracks assets shall not be used for any political campaigns. DataTracks will not interfere with the employees’ right to have their own views on politics. Use of DataTracks name to endorse a charitable organization or event is not permitted without the prior approval of the Board.

Government Inquiries

DataTracks is committed to fairness, honesty and integrity in dealing with the government and regulatory agencies with which we interact.

DataTracks and its employees, agents and contractors must cooperate with appropriate government inquiries and investigations. However, it is important to protect the legal rights of DataTracks with respect to its confidential information. No financial information may be disclosed without the prior approval of the Chief Executive Officer.

Conflicts of Interest

DataTracks expects its directors, officers and employees to have no conflict of interest in their dealings on behalf of DataTracks, in their dealings in the market place or in their dealings with each other. In the unfortunate event of a conflict of interest arising, directors, officers and employees are expected to disclose such a conflict immediately to the CEO and an independent director.

Conflicts of interest arise, among other instances, when a director, officer or employee competes with DataTracks business while being engaged with DataTracks directly or indirectly converts DataTracks business opportunity into a personal opportunity for him/her or relatives, uses privileged information received in the course of business for personal gain, uses business assets/property for personal purposes, uses business hours for unrelated purposes, receives improper personal benefits due to his/her position in DataTracks accepts gifts or value from anyone dealing with DataTracks or from a competitor, owns a material interest in any competitor, customer or supplier.

Confidentiality

All confidential or proprietary information received in the course of business from customers and suppliers are to be treated confidential and protected against disclosure and improper use.

Every director, officer and employee of DataTracks shall enter into a legally enforceable “covenant to not disclose confidential information”. This obligation shall survive the termination of the engagement with DataTracks.

DataTracks shall not forgive wilful disclosure of confidential information and shall pursue maximum legal remedy and punishment for wilful disclosure. DataTracks shall have in place systems and policies to prevent unauthorised access to premises, systems and data and to prevent unauthorised recording or copying of data.

Every director, officer and employee shall respect these policies to the fullest extent in letter and spirit. Information already available in public domain or known prior to disclosure by customer is not considered confidential or proprietary. Disclosure under compulsion from law is not a violation of this covenant.

Sexual Harassment

Sexual harassment includes deliberate or repeated unsolicited verbal comments, gestures or physical contact of a sexual nature including unwelcome sexual advances, requests for sexual favours and other verbal of physical contact of a sexual nature when submission to such conduct is expected explicitly or implicitly for hiring, promotion, compensation and other employment decisions or for a non-hostile work environment. Every director, officer, employee shall ensure such a conduct is avoided. All complaints shall be handled in a timely, confidential and independent manner.

Use of Business Assets

Every director, officer, employee shall safeguard and protect all assets, including intangible assets, of DataTracks in their individual or collective custody. Such assets shall not be used for any unrelated purposes or any personal benefits/purposes. Funds taken from DataTracks shall be properly accounted for. Personal expenses or payments shall not be claimed as or treated as business expenses. DataTracks technology assets are to be used exclusively for the purposes of DataTracks business. Unauthorised access, use or extraction of data is prohibited. Access to internet is restricted to business purposes. All inward/outward communication through business assets, all data held in business assets are exclusively the property of DataTracks and are subject to being monitored for appropriateness.

DataTracks prohibits use of unauthorised or pirated software. All software installed on business assets should be legally usable by DataTracks. Unauthorised installation of software is prohibited.

Intellectual Property

DataTracks expects its directors, officers and employees to help develop and protect its intellectual property. All work/product employees created by directors, officers or employees while in employment are the exclusive property of DataTracks.

Personal Relationship and Activities

DataTracks cherishes professionalism and objectivity. Employees are discouraged from having personal relationship (other than simple friendship) with anyone who is:

  • employed by DataTracks and reporting to them
  • dealing with DataTracks as a customer or supplier through them DataTracks employees, while free to pursue their views as citizens, are expected to not bring harm to DataTracks or its customers’ reputation or image through their non-employment activity. DataTracks reserves the right to determine whether any act is likely to harm reputation or image.

Internet, Email and Voice Communication

DataTracks employees must exercise good judgment and act in a professional manner in communicating with outsiders (through letters, telephone conversations, voice mails, emails, chats, postings etc.) whenever they communicate on behalf of DataTracks or its customers or whenever they communicate using a legitimately provided address of DataTracks or its customers or whenever they communicate using the premises/technology assets of DataTracks or its customers. All communication from DataTracks premises/assets or on behalf of DataTracks (or its customers) is DataTracks property.

Drug and Alcohol Abuse

Substance abuse, including manufacture, sale or use of controlled substances in DataTracks premises or while on DataTracks business is prohibited.

Exclusivity of Employment

Employment as Whole time director, officer or employee with DataTracks is full time. Acceptance of other employments while with DataTracks is prohibited unless waived in writing a priority.

Transactions with Related Parties

Dealing with relatives or self on behalf of DataTracks is prohibited. Relatives include spouse, siblings, children, parents, grandparents, grandchildren, aunts, uncles, nieces, nephews, cousins, step relationships, and in-laws. If such a deal is unavoidable, in each such instance, prior written approval must be taken from the Board of Directors and the CFO.

Malaysia - Privacy Policy

This Privacy Notice outlines DataTracks Services Private Limited approach to privacy to fulfil its obligations under applicable privacy laws.

This Privacy Notice is published in compliance with the following privacy laws: The Malaysia Personal Data Protection Act (PDPA), 2010.

This Privacy Notice applies to all your Personal Data as defined in PDPA 2010 of Malaysia processed by us, whether in physical or electronic mode.

Please note that this Privacy Notice is applicable to all instances where we play the role of a Data User of your Personal Data, when we collect and process personal data about you for offering our products or services. There may be instances where we play the role of a Data Processor too, when we process Personal Data on behalf of another organization. In that case, the Privacy Notice of that organization becomes applicable to your Personal Data.

DataTracks Services Private Limited is committed to keeping your Personal Data private. We process any Personal Data we collect from you in accordance with the applicable laws and regulations mentioned and the provisions of this Privacy Notice. Please read the following carefully to understand our views and practices regarding your Personal Data and how we treat it.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to DataTracks Services Private Limited And the terms “you”, “your” & “yours” refer to YOU (as the Data Subject).

What Personal Data Do We Collect & Process?

We collect your Personal Information in following ways on our website:

  • Through information provided by you when you visit our website
  • You fill up our ‘Sign Up’ form and submit your Username, Password, Name, Email Address, Phone Number, Organization Name, Street Address, City, Post Code, Country.
  • You fill up our ‘Contact Us’ form and submit your Name, Email Address, Phone Number.
  • You use our Help feature, we collect your Session ID, Name, Email Address.
  • When you connect with us on call, we collect your Phone Number, Name, and Email Address to contact you back.
  • When you connect with us by sending us emails, we collect your Name and Email Address to contact you back.
  • When you share input files with us, we process the personnel information associated with your company solely to provide the XBRL services you’ve signed up for

2. Through cookies on our website

The cookies collect information about you when you visit our website. For more information about cookies, please refer to the ‘Use of Cookies and Other Tracking Mechanisms’ section on this Notice.

Where Do We Collect Your Personal Data From?

Most of the Personal Data we process is provided by you directly to us when you use our products and/or services. This also includes the Personal Data collected automatically and in the background by us when you use our website and application(s).

How Do We Use Your Personal Data?

We use your Personal Data for the following purposes:

  • Providing you our Free Trial
  • Contacting you for providing our Solutions and/or Services
  • Answering your queries or technical issues or complaints
  • Tracking your activities on our website
  • Website feedback and performance
  • To deliver our products and services
  • To evaluate, develop and improve our products and services
  • For market and product analysis and market research
  • To send you information about our other products or services which may be of interest to you

Lawful Bases of Processing your Personal Data

We process your Personal Data by relying on one or more of the following lawful bases:

  • You have explicitly consented to us processing your Personal Data for a specific reason.
  • The processing is necessary for the performance of the contract we have with you or to take steps to enter into a contract with you.
  • The processing is necessary for compliance with a legal obligation we have.
  • The processing is necessary for the provision of certain services to you such as marketing, product analysis, and market research.

Where the processing is based on your consent, you have the right to withdraw your consent at any point in time. Please note that should the withdrawal of consent result in us not being able to continue offering our products and services to you, we reserve the right to withdraw or cease our products and services to you upon your withdrawal. You may withdraw consent by contacting us with a written request to the contact details specified below in the ‘Contact Us’ section. Upon receipt of your request to withdraw your consent, the consequences of withdrawal will be communicated to you. Upon your agreement to the same, your request for withdrawal will be processed.

When Do We Share Your Personal Data with Third Parties?

We do not engage with any service providers for processing of your Personal Data.

We may disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process. We may disclose your Personal Data to law enforcement agencies, government agencies, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of our activities.

Cross-Border Data Transfer

Where data processing is required as part of the services and support provided to you, it may be carried out outside Malaysia, including in India, with appropriate safeguards in place in compliance with Malaysian PDPA requirements.

Use of Cookies and Other Tracking Mechanisms

We may use cookies and other tracking mechanisms on our website and other digital properties to collect data about you.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website.

Most web browsers allow you some control of cookies through browser settings.

Outlined below are the categories of cookies along with a description of what they are used for.

Necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Statistics Cookies They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Preferences cookies These are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region).
Marketing cookies These cookies record users’ visits to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors interests.

We may also use trackers (such as web beacons, tags, pixels) on our website and other digital properties to collect data about you.

To know more about website cookies visit – https://www.datatracks.com/cookie-policy/

How Do We Secure Your Personal Data?

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical, and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We ensure that the third parties who provide services to us under appropriate contracts take appropriate security measures to protect your Personal Data in line with our policies.

How Long Do We Keep Your Personal Data?

We retain your Personal Data for as long as it is required to fulfil the purposes outlined in this Privacy Notice and for legal or regulatory reasons.

Children’s Privacy

Our products and services are not designed or directed at children. We do not knowingly collect Personal Data from children. If you are a parent or guardian and aware that your child has provided us with Personal Data, please contact us using the details in the ‘Contact us’ section of this notice.

Our website may contain links to websites of other organizations. This privacy notice does not cover how those organizations process your Personal Data. We encourage you to read the privacy notices on the other websites you visit.

Contact Us

For any further queries and complaints related to privacy, or exercising your rights, you could reach us at:

DTRACKS MALAYSIA SDN. BHD.
E-33A-05, Dataran 32,
No.2, Jalan 19/1, 46300 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia 46300

Company Registration Number:201901036456

Name : Viswanath Subramanian Email ID : cfo@datatracks.com Contact number : +60 3-2706 0185

Notification of Changes

We regularly review and update our Privacy Notice to ensure it is up-to-date and accurate. Any changes we may make to this Privacy Notice in future will be posted on this page.

Your Privacy Rights

If you are a Malaysia resident, under the PDPA (2010), you have the following rights, and we commit to provide you with the same:

  • Right of Access to Personal Data: You have the right to get access to your Personal Data that is with us along with other supporting information.
  • Right to Require a Data User to Correct Personal Data: You have the right to ask us to rectify your Personal Data that is with us that you think is inaccurate. You also have the right to ask us to complete your Personal Data that you think is incomplete.
  • Right to Withdraw Consent to the Processing of Personal Data: You have the right to withdraw consent for the processing of Personal Data.
  • Right to Prevent Processing Likely to Cause Damage or Distress: You have the right to ask us to restrict the processing of your Personal Data under certain circumstances likely to cause damage or distress.
  • Right to Prevent Processing for Direct Marketing Purposes.

If you wish to make a request to exercise any of your rights, you can contact us using the details in the ‘Contact us’ section of this notice.

This document was last updated on 01 April 2025.