DataTracks, a global leader in regulatory compliance solutions has once again emerged as a favoured provider for iXBRL tagging services in the United Kingdom (UK). In a survey conducted recently, DataTracks retained its dominance in the Compliance services space with 98% of its clients stating they were delighted with the quality of output. The survey was conducted as part of a continuous assessment of Quality and Timeliness, two of the defining pillars of DataTracks’ services. Clients from across the industry were surveyed for their opinion and feedback on DataTracks’ iXBRL services in UK.
iXBRL tagging consumes a colossal amount of time for Accounting and Tax professionals in the UK. To save on time and the cost of in-house expertise, companies prefer outsourcing this complex and comprehensive assignment to service providers like DataTracks. As evident from the responses in the survey, the companies are very particular about the quality and turnaround time of their tagged output. A few of the survey results are shared below:
- 9 out of 10 are happy with timeliness of DataTracks’ delivery
- Over 90% are satisfied with DataTracks’ response time to complaints
- 4 in 5 are confident about DataTracks’ complaints resolution process
- 67% believe DataTracks adds value to their competitive advantage
- 3 in 4 experience substantial workload reduction by outsourcing to DataTracks
Dominic Savio, Head of Business Development UK says “At DataTracks, our focus has always been towards providing best quality service at quick turnaround time while ensuring responsible pricing to our customers. The result of this survey is a fitting testimony to our continuous efforts towards improving customer experience.”
Since the industry revolves around confidential financial information, gaining consumer trust is the key to success. DataTracks is at the forefront with 9 in 10 customers believing in the brand and willing to refer it to others.
DataTracks UK is one of the earliest adopters and providers of iXBRL managed tagging services. DataTracks has been helping group companies and accounting firms in preparing financial statements in iXBRL format for filing with HMRC.